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Every customer message, answered.

One inbox for WhatsApp, Instagram, Facebook, your website and email. Replies360’s AI replies to customers in seconds, and your team takes over when needed.

Book a free 1:1 demoMeet our team and see if Replies360 fits your needs.

Tonight’s messages, answered live

How it works

Four seconds, start to finish. Here’s what happens to every message.

Follow one WhatsApp message, sent at 9:41 pm after your front desk has gone home.

  1. 1Your customer asks

  2. 2Replies360 checks your information

    Price list

    Opening hours

    Tomorrow's bookings

    Only from what you gave us. It never makes up a price.

  3. 3And replies in their language

    Not sure of the answer? It hands the chat to your team instead of guessing.

What you get

Every channel your customers use, an AI that only says what you taught it, and tools for your team.

Channels

  • WhatsAppYour business number, with templates and voice notes
  • Instagram and MessengerDMs and comments from your pages
  • Your website chatA chat box you add with one line of code
  • EmailGmail or Outlook, threaded like a chat
  • TelegramYour bot, in the same inbox

AI that knows your business

  • Answers from your informationNever makes up prices or details
  • Speaks their languageHindi, Tamil, Malayalam, Hinglish and English
  • Understands voice notesListens to WhatsApp voice notes and replies
  • Hands off to a personWhen it is unsure, or the customer asks

Your team

  • One shared inboxEvery channel in one place, for everyone
  • Assign chats to the right personBy hand or automatically
  • Business hours and after-hours repliesHolidays included
  • Saved repliesCommon answers, one click away
  • Response-time targetsSee which chats are close to running late

See what your customers ask

Every week you see what customers ask, how fast they got an answer and how happy they were. When the AI couldn’t answer something, it tells you, and you teach it in a click.

Answered by AI
82%
of 1,240 chats
First reply
4 seconds
median, day and night
Customer rating
4.7 out of 5
from 312 ratings

Top questions this week

  1. Price for waterproofing a terrace?96
  2. Do you deliver to Coimbatore?71
  3. Open on Sunday?54

Questions it couldn’t answer

  • Do you give a warranty on roof coating?Teach it
  • Can I pay in two parts?Teach it

Add the answer once and the AI uses it from the next message.

It does the work, not just the talking

While it chats, Replies360 books, collects payments, sends reminders and saves every lead. Watch one chat.

WhatsApp chat

Done by Replies360 during that chat

  1. Appointment bookedSaturday, 11:00 am
  2. Payment link sent₹500 advance
  3. Payment received₹500 by UPI
  4. Reminder scheduledFriday, 6:00 pm
  5. Saved to your leadsName, number and what they asked
  • Track orders
  • Check stock
  • Send brochures and price lists
  • Collect details before a visit
  • Hand over to your team

Works with your tools

Your leads and customers stay where your team already works.

  • CRM and Google Sheets syncEvery new lead lands in the sheet or CRM you already use
  • Replies to Google reviewsAnswer reviews from the same inbox
  • One contact list across every channelThe same customer on WhatsApp and email is one person

Simple plans, priced in rupees

Free 1:1 demo before you decide. Pay yearly and get 2 months free. Prices exclude 18% GST.

Starter

₹999a month

or ₹9,990 a year

  • 500 AI replies a month
  • 2 team members
  • 1 channel
  • Leads and CSV export
Book a 1:1 demo

Growth

Most picked

₹2,499a month

or ₹24,990 a year

  • 2,000 AI replies a month
  • 5 team members
  • Unlimited channels
  • CRM sync and webhooks
Book a 1:1 demo

Pro

₹5,999a month

or ₹59,990 a year

  • 6,000 AI replies a month
  • 15 team members
  • Unlimited channels
  • CRM sync and webhooks
Book a 1:1 demo

See if Replies360 fits your business

Book a free 1:1 demo with our team. We’ll show you Replies360 on the kind of messages your customers send and check it matches your requirements, with no commitment.

  1. We understand your requirementsWhat customers ask, which channels they use, how you take bookings or orders, and who on your team replies.
  2. We show you Replies360 in actionA live demo on messages like yours: answers in your customers' language, bookings, payments and handoffs to your team.
  3. If it fits, we set it up for youYour business information, answers and actions, tested together on your own number before you go live.

Tell us a little first

We’ll reply to fix a time that suits you.

Salon, clinic, coaching centre, shop…

What customers ask most, your channels, bookings or orders, team size.

Send on WhatsAppSend by email

This opens your WhatsApp or mail app with the message filled in. Or write to us at team@replies360.in.